Purchase terms and conditions
Information and services
Users can get into the website to access to different types of information and services. The website reserves the right of modifying, in any moment, and without notice, the presentation and settings of the information and services offered. Users are aware and accept the website can interrupt, deactivate and cancel any information or service. The website will make their best efforts to guarantee the availability and access to the web. However, in some cases, by means of maintenance, update, location changes, etc., the access to the web can be interrupted.
Website responsibility about content
The app does not take any part in the creation of the content and services offered and provided by third parties in the app itself, as well as it cannot control their legality. In any case, the app does not offer any type of warranty over them. Users are aware the app is not responsible of the content and services offered and provided by third parties in the app itself. Users accept the app do not take responsibility over any damage or prejudice resulting from these services and information.
Excluding those cases in which the law established the opposite, and exclusively on the measures and extension established, the app does not guarantee or take responsibility over possible damages or prejudices caused by the usage of information, data and services in the app itself.
In any case, the app excludes any responsibility over damages and prejudices that can be caused by the information and services offered and provided by third parties different from the company. Third parties, whether providers, collaborators or others, take all the responsibility.
Users must respect in every moment the terms and conditions established in the present legal warning. Users expressively manifest they compromise of using the website diligently and assuming any responsibility which may result from rule violation.
Users are bound, in case any data or information can be required, to not provide a fake identity or pretend to be someone else. Users accept the website is only for strictly personal, private and particular use. Users cannot use the website for activities against the law, moral and public order, as well as for prohibited purposes or those which can harm or cause prejudice to third parties. Likewise, any distribution, storage and usage of data or content which can cause prejudice upon third parties or any right regulation rule for industrial and intellectual property is forbidden.
However, users cannot use the website to transmit, store, distribute or promote data or content with viruses or any other computer code, files or programs designed to interrupt, destroy or damage the performance of any program or technological or telecommunication device.
Users are bound to indemnify and keep the website harmless against any damage, prejudice, sanction, penalty fee, punishment or indemnification they have to face about the website
The website adopts all technical measures and security regulations for the usage of data which are mandatory as the established by the current legislation.
Users expressively manifest that any personal data or information about a third party to which they can access, insert, modify or suppress, they have the right to do it or have an authorization from the third party. The website inform users they can exercise their right for access, rectification, objection and cancelation by emailing to: [email protected]
Clients have a rejection period of 14 days after reception date to reverse the purchase and the company will refund the paid amount. After return reception, the company compromise to make a refund.
To actively exercise the right for withdrawal, you must contact Ecoxtrem by emailing to [email protected] and follow the instructions given by our customer service.
In case of damaged products, the company will repair, replace, make a discount or a purchase resolution as appropriate and with any cost for the consumer. The company takes responsibility over any unconformity expressed within 15 days after delivery.
Ecoxtrem has delivery services in Spain, the peninsula and the Balearic Islands. Shipping costs for purchase orders under 100€ is 5€, but the service is free for orders of higher amounts. Delivery must be made within 24/48 h after its preparation.
Clients state being in full capacity for completing the purchase, being older than 18 years old and owing a valid debit or credit card from an admissible bank by the company. Clients guarantee and take full responsibility over the veracity of the provided card information.
Purchases also can be paid by wire transfer or cash on delivery.